The correspondence log is a document in which all kinds of correspondence between the company and its customers, suppliers or other entities are recorded. The correspondence log can be used to record and store all types of correspondence, including letters, e-mails, faxes, telephone calls and voicemails. The correspondence log records the dates when a letter or other form of communication was sent or received, as well as relevant information about the sender and recipient. The correspondence log is often used as a communication tracking tool to ensure that all parties are well informed about the progress of any transaction or business process.
What is a correspondence journal?
A correspondence journal is a document in which all letters, postcards, faxes, e-mails, text messages and other correspondence exchanged between employees of a company or organization and its contractors, customers or other recipients are recorded. The correspondence log is intended to ensure consistency and transparency in the information provided through correspondence.